---
title: Credits
label: Credits
order: 40
desc: Grant and sell hourly booking credits, with optional restrictions on court type and time of day.
keywords: credits, booking credits, credit bundles, credit restrictions, promotional credits, labels
---

Credits are pre-paid booking hours customers can redeem at checkout. You can
grant them manually or sell them in bundles, and restrict where and when they
apply using your rate labels.

Start by labeling your time frames with specific labels, like **Peak** and
**Standard**. These labels are what you'll use to restrict credits to certain
times. You set them up alongside your [custom rates](/guides/bookings/custom-rates).

<LightDarkImage
  srcLight="/images/guides/rates-labels.png"
  srcDark="/images/guides/rates-labels.png"
  alt="Rate time frames labeled with names like Peak and Standard."
  caption="Label your time frames so you can restrict credits to them."
/>

There are two ways customers can earn hourly booking credits.

## Manual grants

With the label-based credit system, admins can grant specific hourly credits to
customers when they choose to. For example, an admin can grant a 1-hour credit
for pickleball courts only (not tennis) that can only be applied during standard
or non-peak hours.

To do so:

1. Find your customer.
2. Click on the **Credit** tab.
3. (Optional) Select the **court type**. If you don't select one, the customer
   can use their credits at all court types.
4. (Optional) Select the **labels** to restrict the timeframes. If you don't
   select any, the customer can book anytime within the court type.

<LightDarkImage
  srcLight="/images/guides/granting-customer-custom-credits.png"
  srcDark="/images/guides/granting-customer-custom-credits.png"
  alt="Granting a customer custom credits restricted by court type and time labels."
  caption="Grant credits restricted to specific court types and time frames."
/>

## Purchase from credit bundles

Facilities can sell promotional credit bundles restricted to certain times of
day, like weekdays only. Configure any time window by creating different labels
for different time frames.

1. Go to the **Offers** page.
2. Click on the **Bundles** tab.
3. Click **Add Bundle**.
4. Select the timeframe labels and add them to **Credit Time Restrictions**.

<LightDarkImage
  srcLight="/images/guides/creating-bundles-with-time-restrictions.png"
  srcDark="/images/guides/creating-bundles-with-time-restrictions.png"
  alt="Creating a credit bundle with time restrictions applied via labels."
  caption="Create credit bundles restricted to specific time frames."
/>