---
title: HOA Court Booking Software
label: HOAs and Community Courts
order: 20
desc: Set up resident court booking for an HOA or community association. Every household gets court hours each month, with resident-only times and no credit card.
keywords: HOA court booking software, HOA court reservation system, homeowners association court reservation, community association court scheduling, HOA tennis court booking, HOA pickleball court booking, HOA basketball court reservation, HOA soccer field booking, community football pitch reservation, resident-only court hours, no credit card court booking
---

Residents of a homeowners association, condo association, or community book
the shared courts online, whether tennis, pickleball, basketball, soccer,
football, or any other court or field. Dues already pay for the courts, so
nobody has to enter a credit card. Each household gets a Resident membership
with a set number of court hours a month, and you pick which hours are for
residents only.

This guide covers the three screens: make the Resident plan, hold hours back
for residents, then add your residents. For why this works and what residents
see, read
[HOA Court Booking Software for Community Courts](/posts/hoa-court-booking-software).

## Create the Resident plan

In the sidebar under **Operations**, open **Offers** and stay on the
**Memberships** tab.

<LightDarkImage
  srcLight="/images/guides/hoa-resident-membership-tier.png"
  srcDark="/images/guides/hoa-resident-membership-tier.png"
  alt="The Create Membership Tier panel with Add Tier, Plan Name, Hide from public page, Membership length, and Member Hours Allocation highlighted."
  caption="The five settings that make up a resident pass."
/>

1. Click **+ Add Tier** to open the **Create Membership Tier** panel.
2. Under **Plan Name**, type `Resident`. The name is up to you, it just needs
   to make sense to whoever hands it out.
3. Tick **Hide from public page**. The plan then stays off your public booking
   page, so nobody can sign themselves up as a resident. You give it to people
   from their customer page or by sending an invite link.
4. Set **Membership length** to **Lifetime (never expires)**. Living in the
   community is not something that renews every month, so the pass stays on
   until you remove it. Remove it when someone is no longer a resident.
5. Under **Member Hours Allocation**, give each household its hours, for
   example `4` hours **every month**. The hours come back on the same day each
   month at 6:00 AM in your facility's time, and any hours they did not use are
   gone at that point.

<Banner type="info">
  Leave **Charge for this membership through the invite link** unticked. The
  invite link then turns the membership on for free, which is what you want
  when dues already come in through the HOA.
</Banner>

## Keep court hours for residents

Open **Hours** in the sidebar. Each kind of court lists its prices by day and
time, and every time slot has a **Members Only** column.

1. On a slot you want to hold back, open the **Members Only** dropdown and tick
   **Residents**.
2. Click **Save Changes**.

Only residents with the plan can book those hours. Leave the column alone on
any slot you want open to everyone, so resident-only hours and public hours can
sit side by side on the same court.

<LightDarkImage
  srcLight="/images/guides/hoa-members-only-residents.png"
  srcDark="/images/guides/hoa-members-only-residents.png"
  alt="The Hours page with the Members Only column open and the Residents plan ticked for a time slot."
  caption="Tick Residents on each time slot you want to hold back."
/>

## Add your residents

Open **Customers** in the sidebar.

1. Click **Add Customer** in the top right.
2. Fill in the resident's details. **Name** and **Email** are needed, phone is
   up to you. When that person signs up later, their account connects on its
   own by email.
3. Under **Membership (optional)**, pick **Residents**. This is what lets them
   book and gives them their hours, so don't skip it.

<LightDarkImage
  srcLight="/images/guides/hoa-add-resident-customer.png"
  srcDark="/images/guides/hoa-add-resident-customer.png"
  alt="The Add Customer panel with the Add Customer button and the Membership dropdown set to Residents highlighted."
  caption="Pick the Residents plan as you add the customer."
/>

Leave **Send invitation email** ticked so the resident gets a link to claim
their account. Do the same for each household.

When a resident moves out, open their customer page and remove the membership.
The plan never expires on its own, so removing it is what ends their access.

## No online payment needed

Since dues come in outside of BookThisCourt, there is nothing to hook up for
payments. Your community manager or HOA admin adds residents one by one by
email rather than selling memberships online.

<Banner type="info">
  See [Memberships](/guides/growth/memberships) for plans, booking limits, and
  the other ways to control who books. Running a private club instead? See
  [Private Clubs](/guides/use-cases/private-clubs).
</Banner>