The Calendar is where you manage your facility's day. Every booking lands here, whether a customer books online or you create it yourself from the front desk.
How bookings get on the calendar
There are two ways a booking appears here:
- Online bookings: when a customer books on your public booking page, the booking shows up on the calendar automatically. Nothing to do on your end.
- Manual bookings: you can create bookings yourself, directly from the calendar. Select an empty time slot, then click Create Booking.
Create a booking manually
After you select a slot and click Create Booking, you'll see a few options.
Book for a guest
Use this for customers who aren't in your system yet. For example, someone calls in over the phone, or you just want a quick note or reminder on the calendar. Enter their name and click Create. That's it.
Book for an existing customer
If the customer is already in your customer list, search for them by name, email, or phone number, select them, and click Create Booking.
The booking is added to that customer's booking history too. You can see it on their customer details page.
Hold a slot and send a payment link
The third option holds the time slot and sends the customer a payment link. This is useful for things like parties or private events, where you want to reserve the slot until the customer pays.
Block off time
You can also create blocked times on the calendar. Blocked times prevent customers from booking certain slots on your public booking page. Use them for maintenance, private use, or any time you're closed for regular bookings.
Create an event
If you select multiple time slots, you can create an event instead of a booking. That takes you to the event creation page. Events are a separate topic, covered in Events & classes.
Booking reminders
By default, customers receive a booking reminder email 1 hour before their booking time. You can change the content and colors of the email in the emails section. See Booking notifications for the details.